ZIMRA now requires every taxpayer to place their own device order. Once you have your order number and credentials, send them to us and we register, test and activate the device for you.
Sign in to the FDMS Taxpayer's Portal at fdmstaxpayer.zimra.co.zw with your TARMS username and password, then open Orders → Place Order. Choose ZIMRA as the supplier, pick your branch, and submit. It takes about five minutes.
Go back to Orders → Orders History and note the Order Number ZIMRA generated. We need it to register your device.
ZIMRA issues a Test Device ID, a Serial Number and an Activation Key. They appear on the portal and are emailed to the address on your TARMS profile.
Send us your completed registration form, your Order Number, and the three test credentials.
We register the device with ZIMRA and run the required tests. Once ZIMRA approves it, they issue the live credentials and your device goes into operation.
On a first device the portal may say No Branch Found. Add a branch in TARMS at mytaxselfservice.zimra.co.zw under Taxpayer Information → Taxpayer Profile → Branches → Add Branch, then sign back in to the FDMS portal. The branch can take 30–45 minutes to appear.
Additional devices skip the testing round. ZIMRA issues the live credentials straight away - send us the live Device ID, Serial Number and Activation Key as soon as they arrive.
Download the step-by-step guide (PDF)
0772981636 phone and WhatsApp
admin@portableinnovations.co.zw
Send your order number and credentials and we will confirm the same day.