How do I issue my first fiscal invoice?

Once your account is active, issuing a compliant invoice takes four things in order: a registered device, an open fiscal day, correct line items, and the fiscalise step.

Step by step

1. Register a device (Devices → Add device) if you haven't already. It becomes the fiscal identity that signs the document.
2. Open a fiscal day on that device. You can only issue documents while a day is open.
3. Open Receipts / Invoices → New and choose the device.
4. Choose the document type Fiscal Tax Invoice.
5. Capture the buyer. For a business customer who will claim input VAT, their name and TIN are mandatory. For a walk-in cash customer you can leave these blank.
6. Add line items: description, quantity, unit price, and each line's tax class (standard, zero-rated or exempt). Assign an HS code to each line — use the HS Code Finder if unsure.
7. Check the totals, then click Fiscalise.
8. PI Fiscal signs the document, submits it to ZIMRA, and shows the fiscal number, QR code and verification code. Print the 48 mm slip or download the A4 PDF.

Common first-time mistakes

• No fiscal day open — the fiscalise button won't complete. Open the day first.
• Missing HS code on a line — ZIMRA rejects it. Every line needs one.
• Wrong tax class — check whether the item is standard, zero-rated or exempt.